You are a professional investor and want to trade on Exness. But sometimes there are reasons你係一個專業投資者，想喺 Exness 上面交易。但係有時都有原因 is Exness not workingExness 係咪唔 work 。You can't find the reason and how to solve it? Don't worry. Through this article, let's join together你搵唔到原因同點解決？唔使擔心，透過呢篇文章，我哋一齊加入啦 EX Trading EX 交易, find out ， 搵到 is Exness not workingExness 係咪唔 work。And how to solve it effectively.同埋點樣有效噉解決佢。
4 Reasons Why Exness Can’t Be Accessed4 個原因點解唔可以接觸到艾克奈斯
Unstable Internet connection互聯網連線唔穩定
The first reason is第一個原因係is Exness not workingExness 係咪唔 workThis is because of an unstable internet connection. This is one of the most common reasons.呢個係因為互聯網連線唔穩定。呢個係其中一個最常見嘅原因。Exness issues 性問題This often happens with brokers.呢個情況經常發生喺經紀人身上。
When your Internet connection is slow or weak. Or the signal is lost or interrupted. You will receive a "當你嘅互聯網連線慢或者弱嗰陣。或者係訊號丟失或者中斷。你會收到一個 "No connection 冇連線或"Common Mistakes" 「常見錯誤」Error message. On the MT4 or MT5 trading terminal.喺 MT4或者 MT5交易終端上面出現錯誤訊息。
Use other domain names to access the platform用其他網域名稱存取平台
Exness cannot access Exness 存取唔到The second reason 第二個原因。This is because the domain name exness.com is blocked or access is restricted in many countries. At that time, traders will not be able to officially access the website. This is a measure to restrict forex trading in the Vietnamese market. This may be due to the laws and regulations or security measures of various countries.呢個係因為網域名稱 exness.com 喺好多國家都被封鎖或者受到限制，當時交易者唔可以正式存取呢個網站，呢個係一個限制越南市場嘅外匯交易嘅措施。
Due to the trading floor system problem由於交易廳系統問題
is Exness not workingExness 係咪唔 workThe third reason 第三個原因It is a technical problem of the floor. This is an extremely rare case. When Exness has a server or maintenance system problem. At that time, even if traders have opened an account with Exness, they will not be able to access the website or application. Generally, the floor will inform the maintenance time and reason. And resume operations in the shortest time.呢個係個樓層嘅技術問題，呢個係一個極罕見嘅情況。
Firewall and Antivirus Software防火牆同防病毒軟件
The fourth reason is第四個原因係is Exness not workingExness 係咪唔 work 。This is caused by firewall or anti-virus software. These software blocks or limits the Internet traffic through your trading terminal. This can cause problems such as呢個係由防火牆或者防病毒軟件引起嘅。呢啲軟件會阻止或者限制透過你嘅交易終端嘅互聯網流量。噉樣可能會引起問題，例如"Authentication failed" 「認證失敗」Such influence 噉嘅影響力.or 。或者"No connection". 「冇連線」。
How to fix Exness not working issue點樣修正 Exness 唔運作嘅問題
Internet connection for when Exness is not working當 Exness 唔運作嗰陣嘅互聯網連線
- You can run the utility to check the connection speed. You can use the website speedtest.net or fast.com to check the download speed. Internet delay (ping) or lag. If the speed is too slow or the delay is too high. It is most likely due to a connection problem.你可以執行呢個實用程式嚟檢查連線速度。您可以使用網站 speedtest . net 或 fast . com 查看下載速度。互聯網延遲（ ping ）或者滯後。如果速度太慢或者延遲太高。好大機會係因為連線問題。
- Check the network connection cables and make sure they are not damaged or loosely connected.檢查網絡連接線，確保佢哋冇損壞或者連接鬆動。
- You can try to connect to the device. By accessing other applications like Google, Youtube, other websites. If you cannot connect to any service. Maybe your internet connection is lost or limited.你可以嘗試透過存取其他應用程式，例如 Google 、 Youtube 同其他網站嚟連接裝置，如果你連接唔到任何服務。
- You can reset your system, router or modem settings. Turn off the device for 5 seconds and then turn it back on. This method is old but still works to update the connection. Or the network conditions are unstable.你可以重設你嘅系統、路由器或者數據機設定，閂咗部裝置5秒，然後再開返佢。呢個方法係舊嘅，但係仍然可以用嚟更新連線。
- You can search for a trading server again. Click on the connection bar in the upper right corner of the terminal screen. And select你可以再次搜尋交易伺服器。撳一下終端畫面右上角嘅連線欄，然後揀Server Options 伺服器選項This will help you update the server list. And check the ping (response time) of each server. You should choose the server with the lowest ping value to get the best connection.噉樣會幫你更新伺服器清單，同埋檢查每個伺服器嘅 ping （响應時間）。你應該揀最低 ping 值嘅伺服器嚟獲得最佳連線。
View more: 睇多啲： Exness Broker Review: The Pros and Cons Traders Need to KnowExness 經紀評論：交易者需要知道嘅利弊
For domain names when "existence does not work"喺「存在唔運作」嗰陣嘅域名
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Using a VPN 用緊 VPN
VPN stands for Virtual Private Network – Virtual Private Network. These applications help you change the IP address of your device. And allow your device to access blocked websites. Or applications that are restricted in your country.VPN 係虛擬私人網絡嘅簡稱 – 呢啲應用程式可以幫你更改你部裝置嘅 IP 位址，同埋畀你部裝置存取你所在國家 / 地區受封鎖嘅網站或者應用程式。
There are many benefits of VPN. When you can change the IP of your device to access blocked websites. Some popular VPN apps include ExpressVPN, NordVPN, Surfshark, ProtonVPN, Windscribe, TunnelBear. Or Hotspot Shield or VPN – Proxy Unlimited.VPN 有好多好處。當你可以更改你部裝置嘅 IP 嚟存取被封鎖嘅網站。一啲熱門嘅 VPN 應用程式包括 ExpressVPN 、 NordVPN 、 Surfshark 、 ProtonVPN 、 Windscribe 、 TunnelBear 。或者熱點盾或者 VPN – 無限代理。
Traders can download a VPN on their mobile phone or computer. Then choose the country to connect to. After that, traders can access Exness normally.交易者可以喺佢哋嘅手機或者電腦上面下載一個 VPN ，然後選擇要連接嘅國家之後，交易者就可以正常噉存取 Exness 。
However, it should be noted that VPNs may affect the following transactions:不過，要留意嘅係， VPN 可能會影響以下嘅交易：
- Due to the need to pass through intermediate servers, website access speed can plummet.由於需要經過中間伺服器，網站存取速度可能會急劇下降。
- Some VPN apps are not secure or trustworthy. Security and privacy may be compromised.部分 VPN 應用程式唔安全或者唔可信。安全性同私隱可能會受到威脅。
- Certain countries/regions can detect anonymous access and VPN connections, preventing you from using this tool.某啲國家 / 地區可以偵測到匿名存取同 VPN 連線，阻止你使用呢個工具。
- Some brokers may not allow you to access their services through a VPN. Alternatively, it may require you to verify your identity when using a VPN.有啲經紀可能唔畀你透過 VPN 存取佢哋嘅服務。或者，佢哋可能會要求你喺用 VPN 嗰陣驗證你嘅身分。
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Using the Tor Browser用緊 Tor 瀏覽器
Tor is a browser that helps users stay anonymous and keep their information secure while visiting websites. Tor helps users overcome IP barriers.Tor 係一個瀏覽器，可以幫助用戶喺瀏覽網站嗰陣保持匿名同埋保護佢哋嘅資料安全。 Tor 幫助用戶克服 IP 障礙。
You can download the Tor browser on your computer or mobile phone and use it to access Exness. However, Tor will also reduce the connection speed and affect trading.你可以喺電腦或者手機上面下載 Tor 瀏覽器，然後用佢嚟存取 Exness ，但係 Tor 亦都會降低連線速度同埋影響交易。
Note 筆記薄: If you have tried but still have problems with Exness: 如果你試過但係仍然同 Exness 有問題 Domain Exness.com 網域 Exness . com Exness Login Issues Exness 登入問題. Try using the following domains:。試下用以下嘅網域：
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- exness asia 亞洲
- exness.eu exness . eu
- exness.uk 前身。英國
- exness.global 全球
You just need to enter the domain name in the browser address bar. If it is accessible, you can log in normally.你只需要喺瀏覽器地址列輸入網域名稱。如果可以存取，你可以正常登入。
View more: 睇多啲： Should I open an account with Exness? What type of account do investors typically use?我係咪應該喺 Exness 開戶口？
For technical issues in ground operations針對地面運作嘅技術問題
Traders can only wait for the bottom to recover and hold. At the same time, you should limit your trading to avoid unnecessary losses.交易者只可以等底部恢復同持有，同時，你應該限制你嘅交易，以避免不必要嘅損失。
For firewall and antivirus software用嚟防火牆同防病毒軟件
Sometimes a firewall or antivirus software may confuse the trading terminal. It will consider the device as a dangerous application and block it.有時防火牆或者防病毒軟件可能會令交易終端混亂。佢會將裝置視為一個危險嘅應用程式，然後封鎖佢。
To solve this problem, you need to add the trading terminal to the exclusion list of your firewall and antivirus software. This method will allow the trading terminal to access the internet without interference.要解決呢個問題，你需要將交易終端加入你嘅防火牆同防病毒軟件嘅排除清單。呢個方法會令到交易終端可以喺冇干擾嘅情況下上網。
If you try to add the endpoint to the firewall's exclusion list. Or the antivirus software still fails. Temporarily turn off the firewall and antivirus software. And try to log in to the trading terminal. Here is how to check the firewall. Or the antivirus software is causing如果你嘗試將端點加入防火牆嘅排除清單。或者防毒軟件仍然失敗。暫時閂咗防火牆同防毒軟件。同埋試下登入交易終端。以下係點樣檢查防火牆。或者係防病毒軟件引起緊is Exness not workingExness 係咪唔 work。
Appear 出現is Exness not workingExness 係咪唔 workContact customer service聯絡客戶服務
If you have tried the above troubleshooting methods and still cannot resolve the issue, please contact Exness Customer Service. They will support and analyze the error you are experiencing. You can contact them via email, phone number, live chat or Exness social network如果你試過以上嘅故障排除方法，但係仍然解決唔到問題，請聯絡 Exness 客戶服務，佢哋會支援同分析你遇到嘅錯誤。你可以透過電郵、電話號碼、即時通訊或者 Exness 社交網絡聯絡佢哋
Please provide the information you encountered, such as the type of error, error, and when it occurred. Or your account or device. And take a photo with your device. Or record a video as evidence. When communicating with customer service personnel, you should be polite and open. And follow their instructions to resolve the problem.請提供你遇到嘅資料，例如錯誤嘅類型、錯誤發生嘅時間，或者你嘅帳戶或者裝置，同埋用你嘅裝置影張相，或者錄低影片作為證據。
View more: 睇多啲： Comprehensive Guide: The Latest and Most Accurate Guide for Traders to Open an Exness Account綜合指南：最新最準確嘅交易者開 Exness 戶口指南
Draw conclusions 得出結論
Exness Not Working 艾克奈斯唔做嘢 。Through the above article, brokers have a headache in the trading process. We try to come up with remedies. Bring the best experience to customers, such as:透過上面嘅文章，經紀喺交易過程中有一個頭痛。我哋嘗試搵出補救方法。為客戶帶來最佳體驗，例如：
- Check your internet connection檢查你嘅互聯網連線
- Update the Exness link更新 Exness 連結
- Using a VPN 用緊 VPN
- Using the Tor Browser用緊 Tor 瀏覽器
- Add the endpoint to the exclusion list of the firewall. or anti-virus software將端點加入防火牆或者防病毒軟件嘅排除清單
If the instructions still do not allow you to access Exness, please contact us via如果指示仍然唔畀你存取 Exness ，請透過聯絡我哋 EX Trading EX 交易：
- Email: support@exness.com電郵：支持 @ exness . com
- Hotline: +357 25 030 959熱線： + 35725030959
- Online Chat: https://get.exness.help/hc/en網上聊天： https : / / 得到 . exness . 幫助 / hc / en
- Facebook: https://www.facebook.com/Exness.China/臉書： https : / / www . 臉書 .
- Telegram: https://t.me/Exness_China電報： https : / / t . me / exness _ 中國
Please provide us with videos or screenshots of the difficulties you encountered. We will give you our best support. Wish you a successful trading on Exness.請提供你遇到嘅困難嘅影片或者截圖，我哋會為你提供最好嘅支持，祝你喺 Exness 上交易成功。
Frequently Asked Questions常見問題
What should I do if I can't access my Exness account?如果我存取唔到我嘅 Exness 帳戶，我應該點做？
If you encounter issues while accessing your Exness account, please check your internet connection, verify your login details, and then try again. If the problem persists, contact Exness support for detailed assistance.如果你喺存取你嘅 Exness 帳戶嗰陣遇到問題，請檢查你嘅互聯網連線，驗證你嘅登入詳情，然後再試一次。如果問題仍然存在，請聯絡 Exness 支援部門以獲得詳細協助。
How to resolve issues with browsers not accessing Exness?點樣解決瀏覽器存取唔到 Exness 嘅問題？
If you're having trouble accessing Exness from your browser, try refreshing the page, clearing the cache, and checking for any error messages. If the issue continues, try using a different browser or contact support staff.如果你喺瀏覽器入面存取 Exness 時遇到問題，請嘗試重新整理頁面、清除快取，同埋檢查有冇錯誤訊息。如果問題仍然存在，請嘗試用其他瀏覽器或者聯絡支援人員。
How to Solve the Issue of the Exness Mobile App Not Opening?Exness 手機 App 開唔到嘅問題點解決？
If the Exness mobile app does not open, please check your phone's internet connection, ensure that the app is up to date, and then try restarting the app. If the problem persists, check for error messages or contact Exness support.如果 Exness 流動應用程式開唔到，請檢查你部手機嘅互聯網連線，確保應用程式係最新嘅，然後嘗試重新啟動應用程式如果問題仍然存在，請檢查有冇錯誤訊息或者聯絡 Exness 支援部門。
