Unveiling Solutions to the Exness Can't Access Issue That Traders Need to Know About揭開交易者需要知道嘅 Exness 無法存取問題嘅解決方案

Exness is one of the world's most reputable and popular forex exchanges, offering low spreads, high commissions, and fast deposits and withdrawals. It also supports multiple languages. However, you often encounter issues with Exness. You are unable to log into the terminal. When you cannot access Exness, you cannot trade. This creates trading obstacles and misses out on market opportunities. So let'sExness 係全球最有信譽同受歡迎嘅外匯交易所之一，提供低差價、高佣金同埋快速嘅存款同提款。佢仲支援多種語言。不過，你經常會遇到同 Exness 嘅問題。你登入唔到終端機。當你存取唔到 Exness 嘅時候，你就唔可以交易。噉樣會造成交易障礙同埋錯過市場機會。噉我哋啦 EX Trading  EX 交易 find out the reasons and what to do when搵出原因同埋幾時做啲咩 Exness is inaccessible  艾克奈斯係無法接觸到嘅 How to resolve this issue?點樣解決呢個問題？

This article will provide some solutions and preventive measures when Exness is inaccessible. Follow along with our article below to learn more.呢篇文章會提供一啲解決方案同預防措施，當 Exness 係無法接觸嘅時候，跟住我哋下面嘅文章嚟了解更多。

Reasons for Exness UnavailabilityExness 唔可用嘅原因

There are many reasons why the Exness website is failing. But the main ones are the following two:Exness 網站失敗嘅原因有好多。但主要有以下兩個：

1. Due to internet connection1. 由於互聯網連線

The first and most common reason for being unable to access the proxy is your internet connection. If your internet speed is slow, the signal is weak, or the connection is interrupted or dropped, you will not be able to access Exness services.存取唔到 Proxy 嘅第一個同埋最常見嘅原因係你嘅互聯網連線。如果你嘅互聯網速度慢、訊號弱，或者連線中斷或者斷線，你就用唔到 Exness 服務。

Due to technical issues with the floor operator由於樓層操作員嘅技術問題

The second reason Exness is inaccessible第二個原因係無法接觸到嘅 Due to technical issues with the floor. This is an extremely rare case. When Exness encounters server or maintenance system problems, even if traders have registered accounts, they will be unable to access the website or application. Generally, the floor will inform of the maintenance time and reason, and resume operations as soon as possible.由於地板嘅技術問題。呢個係極之罕見嘅個案。當 Exness 遇到伺服器或維護系統問題時，即使交易員已經註冊帳戶，佢哋都會無法存取網站或應用程式。一般嚟講，樓面會通知維修時間同原因，並盡快恢復運作。

3. Due to IP blocking by internet service providers3. 由於互聯網服務供應商嘅 IP 封鎖

The second reason  第二個原因 Exness is inaccessible  艾克奈斯係無法接觸到嘅 is that the network IP has been blocked係網絡 IP 已經被封鎖。This situation occurs frequently. When Vietnamese internet service providers block the IP addresses of foreign exchange trading websites, Exness is no exception. At that time, traders will be unable to access the website officially. This is a measure to restrict foreign exchange trading in the Vietnamese market. Since Vietnamese law has not yet recognized foreign exchange as a legitimate form of investment,呢個情況經常發生。Exness blocked  Exness 被封鎖。

4. Due to firewalls or antivirus software4. 由於防火牆或防毒軟件

In another case, Exness is inaccessible另一個情況下， Exness 係無法接觸到嘅 Intercepted by firewalls or antivirus software. This is the most common reason on the Vietnamese server. Due to its high security, firewalls and antivirus software may consider it malicious software and block access.被防火牆或防毒軟件截取。呢個係越南伺服器上最常見嘅原因。由於佢嘅高安全性，防火牆同防病毒軟件可能會認為佢係惡意軟件，並阻止存取。

Read More:  閱讀更多：Comprehensive Guide: The Latest and Most Accurate Guide for Traders to Open an Exness Account綜合指南：最新最準確嘅交易者開 Exness 戶口指南

How to fix Exness unavailability點樣修正 Exness 唔可用

For internet issues  對於互聯網問題

• You can run this utility to check your connection speed. You can view download speeds on websites like speedtest.net or fast.com. Latency (ping) is the delay in the internet. If the speed is too slow or latency is too high, it's likely due to connection issues.你可以執行呢個實用程式嚟檢查你嘅連線速度。你可以喺 speedtest.net 或者 fast.com 呢啲網站度睇下載速度。延遲（ ping ）係指互聯網嘅延遲。
• You can try connecting to other devices or applications, such as Google, YouTube, or other websites. If you can't connect to any service, perhaps your internet connection is lost or restricted.你可以試下連接去其他裝置或者應用程式，例如 Google 、 YouTube 或者其他網站。如果你連接唔到任何服務，可能係你嘅互聯網連線斷咗或者受到限制。
• You can reset your system, router, or modem settings. Turn off the device for 5 seconds and then turn it back on. Although this method is outdated, it can still be used to update the connection. Or the network condition is unstable.你可以重設你嘅系統、路由器或者數據機設定5秒，然後重新開機雖然呢個方法已經過時，但係仍然可以用嚟更新連線。

For technical issues in floor operations對於樓層運作嘅技術問題

Traders can only wait for the bottom to recover and maintain. At the same time, you should limit trading to avoid unnecessary losses交易者只可以等底部恢復同維持，同時，你應該限制交易，以免造成不必要嘅損失

IP Blocking for Network Operators網絡營運商嘅 IP 封鎖

For cases of IP blocking by network operators, traders can use the following methods:對於網絡營運商封鎖 IP 嘅情況，交易者可以用以下方法：

• Use the latest Exness link用最新嘅 Exness 連結

This is the simplest and most effective method to access Exness when your IP is blocked. Traders only need to search for the latest Exness link on Google or through reputable information channels of the exchange. By visiting this link, they can access the website of that floor.當你嘅 IP 被封鎖嗰陣，呢個係存取 Exness 最簡單同最有效嘅方法。交易者只需要喺 Google 或者透過交易所嘅信譽良好嘅資訊渠道搜尋最新嘅 Exness 連結。瀏覽呢個連結，佢哋就可以存取嗰層嘅網站。

• Using a VPN  用緊 VPN

VPN stands for Virtual Private Network, an abbreviation for a technology that allows you to change your device's IP address. It enables access to blocked websites or applications that are restricted in your country or region.VPN 係虛擬私人網絡嘅簡稱，係一種技術嘅縮寫，可以畀你更改你嘅裝置嘅 IP 位址。佢可以存取你所在國家或地區受到限制嘅被封鎖嘅網站或者應用程式。

VPN offers numerous benefits. When you can change your device's IP to access Exness, some well-known VPN applications include:VPN 有好多好處，當你可以更改裝置嘅 IP 去存取 Exness 嘅時候，一啲出名嘅 VPN 應用程式包括：

• ExpressVPN  快遞 VPN
• NordVPN
• Surfshark  冲浪鯊魚
• ProtonVPN  質子 VPN
• Surfing the Great Firewall喺防火牆上面冲浪
• Tunnel Bear  隧道熊
• Hot Shield  熱盾
• VPN - Proxy Unlimited.VPN - 無限代理。

You can install a VPN on your phone or computer. Then select the country/region you want to connect to. After that, you can log in to Exness normally.你可以喺你嘅手機或者電腦上面安裝 VPN ，然後選擇你想連接嘅國家 / 地區，之後你就可以正常登入 Exness 。

However, it should be noted that VPNs may affect the following transactions:不過，要留意嘅係， VPN 可能會影響以下嘅交易：

1. Due to the need to pass through intermediate servers, website access speed can plummet.由於需要經過中間伺服器，網站存取速度可能會急劇下降。
2. Certain VPN applications are not secure or trustworthy, which may pose security and privacy risks.某啲 VPN 應用程式唔安全或者唔可信，可能會帶嚟安全同私隱風險。
3. Certain countries/regions can be detected through the anonymity and connection of VPNs, rendering the tool unusable.某啲國家/地區可以透過 VPN 嘅匿名性同連線偵測到，令到呢個工具唔可以用。
4. Some brokers may not allow you to use a VPN on their services. Or, it may require you to verify your identity when using a VPN.有啲經紀可能唔畀你喺佢哋嘅服務上面用 VPN ，或者，佢哋可能要求你喺用 VPN 嗰陣驗證你嘅身分。

   

Read More:  閱讀更多：Exness Review: Top Recommended Online Financial Trading PlatformExness 評論：最推薦嘅網上金融交易平台

• Using the Tor Browser用緊 Tor 瀏覽器

Tor is a browser that allows users to access websites anonymously while protecting their personal information online.Tor 係一個瀏覽器，畀用戶匿名存取網站，同時保護佢哋喺網上嘅個人資料。

Tor helps users bypass IP restrictions. You can download the Tor browser on your computer or smartphone and use it to access Exness. However, Tor may also slow down connection speeds and affect transactions.Tor 幫助用戶繞過 IP 限制你可以喺你嘅電腦或者智能手機上面下載 Tor 瀏覽器，然後用佢嚟存取 Exness 。不過， Tor 亦都可能會減慢連線速度同埋影響交易。

Add the terminal to the firewall and antivirus exclusion list將終端加入防火牆同防病毒排除清單

Sometimes, a firewall or antivirus software may mistakenly identify the trading terminal. It will treat the device as a dangerous application and block it.有時，防火牆或者防病毒軟件可能會錯誤識別交易終端。佢會將裝置當成危險應用程式，然後封鎖佢。

To resolve this issue, you need to include the trading terminal in the firewall's exception list, as well as in the antivirus software. This method will allow the trading terminal to connect to the internet without interference.要解決呢個問題，你需要將交易終端加入防火牆嘅例外清單，同埋喺防病毒軟件入面，呢個方法會令到交易終端可以連接到互聯網，而唔會受到干擾。

If you try to add the terminal to the firewall's exception list, or the antivirus software still doesn't work, please temporarily disable the firewall and antivirus software and try logging into the trading terminal. Here is a method to check the firewall. It could also be caused by the antivirus software.如果你嘗試將個終端加入防火牆嘅例外清單，或者防病毒軟件仍然唔運作，請暫時停用防火牆同防病毒軟件，然後嘗試登入交易終端呢度有一個方法去檢查防火牆。 Exness is inaccessible  艾克奈斯係無法接觸到嘅。

Contact Customer Service聯絡客戶服務部

If you have tried the above troubleshooting methods but still haven't resolved the issue, please contact Exness Customer Service. They will support and analyze the errors you are encountering. You can contact them via email, phone number, or online chat. Or through Exness's social network.如果你試過以上嘅故障排除方法，但係仍然未能解決問題，請聯絡 Exness 客戶服務，佢哋會支援同分析你遇到嘅錯誤。你可以透過電郵、電話號碼或者網上聊天或者透過 Exness 嘅社交網絡聯絡佢哋。

Please provide the information you encountered, such as errors, types of errors, and the time they occurred. Or your account or device. Use your device to take photos. Or record videos as evidence. When communicating with support staff, you should be polite and open. And follow their instructions to resolve the issue.請提供你遇到嘅資料，例如錯誤、錯誤類型同埋發生嘅時間，或者用你嘅裝置影相或者錄影影片作為證據。

Draw conclusions  得出結論

Exness being inaccessible is one of the more common issues. Vietnamese traders have also encountered trouble in the foreign exchange market. This has led to traders missing out on market opportunities. However, there are still many ways to limit such situations and access it quickly and easily.外匯係其中一個比較常見嘅問題，越南交易者亦都喺外匯市場遇到麻煩，呢個導致交易者錯過咗市場機會。

In the above article,喺上面嘅文章入面，EX Trading  EX 交易 Demonstrated how to resolve the issue示範咗點樣解決呢個問題 Exness is inaccessible  艾克奈斯係無法接觸到嘅，Including:  包括：

• Check your internet connection檢查你嘅互聯網連線
• Update the Exness link更新 Exness 連結
• Using a VPN  用緊 VPN
• Using the Tor Browser用緊 Tor 瀏覽器
• Add the endpoint to the exclusion list of your firewall or antivirus software將端點加入防火牆或者防病毒軟件嘅排除清單

If you have tried the above methods but still cannot access Exness, please contact:如果你試過以上方法，但係仍然存取唔到 Exness ，請聯絡：

• Email: support@exness.com電郵：支持 @ exness . com
• Hotline: +357 25 030 959熱線： + 35725030959
• Online Chat: https://get.exness.help/hc/vi網上聊天： https : / / 得到 . exness . 幫助 / hc / vi
• Facebook: https://www.facebook.com/Exness.China/臉書： https : / / www . 臉書 .
• Telegram: https://t.me/Exness_China電報： https : / / t . me / exness _ 中國

The information in the above article should help you gain more knowledge and become more effective in trading on Exness. If you're looking for more job opportunities at Exness, please stay tuned for上面文章入面嘅資料應該會幫你喺 Exness 上面獲得更多知識同埋更有效率噉交易如果你喺 Exness 搵緊更多工作機會，請繼續留意 the next article share, where I'll discuss下一篇文章分享，我會喺邊度討論 Exness Career OpportunitiesExness 職業機會

Frequently Asked Questions常見問題

What should I do if I can't access my Exness account?如果我存取唔到我嘅 Exness 帳戶，我應該點做？

If you encounter issues while accessing your Exness account, please check your internet connection, verify your login details, and then try again. If the problem persists, contact Exness support for detailed assistance.如果你喺存取你嘅 Exness 帳戶嗰陣遇到問題，請檢查你嘅互聯網連線，驗證你嘅登入詳情，然後再試一次。如果問題仍然存在，請聯絡 Exness 支援部門以獲得詳細協助。

How to resolve issues with browsers not accessing Exness?點樣解決瀏覽器存取唔到 Exness 嘅問題？

If you're having trouble accessing Exness from your browser, try refreshing the page, clearing the cache, and checking for any error messages. If the issue continues, try using a different browser or contact support staff.如果你喺瀏覽器入面存取 Exness 時遇到問題，請嘗試重新整理頁面、清除快取，同埋檢查有冇錯誤訊息。如果問題仍然存在，請嘗試用其他瀏覽器或者聯絡支援人員。

How to Solve the Issue of the Exness Mobile App Not Opening?Exness 手機 App 開唔到嘅問題點解決？

If the Exness mobile app does not open, please check your phone's internet connection, ensure that the app is up to date, and then try restarting the app. If the problem persists, check for error messages or contact Exness support.如果 Exness 流動應用程式開唔到，請檢查你部手機嘅互聯網連線，確保應用程式係最新嘅，然後嘗試重新啟動應用程式如果問題仍然存在，請檢查有冇錯誤訊息或者聯絡 Exness 支援部門。